How We Rate Casinos
At SunSkyView, we evaluate every Interac casino with a rigorous, transparent methodology to help Canadian players find trustworthy gaming platforms. Our ratings are based on eight key criteria, listed below in order of importance.
1. Licensing & Regulation
A casino's legitimacy begins with proper licensing. We prioritize platforms regulated by reputable authorities including:
- Malta Gaming Authority (MGA)
- UK Gambling Commission (UKGC)
- Curaçao eGaming License
- Local Canadian provincial licenses (where applicable)
Casinos without valid licenses or those operating in grey areas receive significantly lower ratings, regardless of other strengths.
2. Game Selection & Software Providers
We assess the variety and quality of gaming options available, including:
- Slot games (classic, video, progressive jackpots)
- Live dealer casino games (blackjack, roulette, baccarat)
- Table games (poker, craps, keno)
- Partnerships with premium software providers (NetEnt, Microgaming, Evolution Gaming, etc.)
A diverse, regularly updated game library scores higher than limited selections.
3. Bonus Terms & Wagering Requirements
We scrutinize promotional offers with particular attention to:
- Transparency of Terms & Conditions
- Reasonable wagering requirements (rollover multiples)
- Fair maximum cashout limits
- Game contribution rates toward bonus clearance
- Expiry periods and eligibility restrictions
Misleading bonuses or unrealistic requirements result in lower scores.
4. Payment Methods & Withdrawal Speed
Canadian players deserve convenient funding options. We rate casinos on:
- Interac e-Transfer availability
- Cryptocurrency support (Bitcoin, Ethereum)
- E-wallet options (PayPal, Skrill, Neteller)
- Bank transfer and credit card acceptance
- Withdrawal processing times (ideally within 24-48 hours)
- Deposit and withdrawal limits
Fast, fee-free payouts are essential for a higher rating.
5. Customer Support
We evaluate support quality based on:
- 24/7 live chat availability
- Email support responsiveness (ideally under 24 hours)
- Phone support for urgent issues
- Support staff knowledge and professionalism
- Multilingual assistance (especially French for Canadian players)
Slow, unhelpful, or unavailable support significantly lowers our ratings.
6. Mobile Experience
Modern players demand mobile access. We assess:
- Responsive website design for smartphones and tablets
- Dedicated iOS and Android apps (where available)
- Game performance on mobile devices
- Navigation ease and user interface design
- Mobile-exclusive features and optimizations
Poor mobile experiences or lacking mobile support result in deductions.
7. Responsible Gaming Tools
Player protection is paramount. We verify casinos provide:
- Deposit limits (daily, weekly, monthly)
- Loss limits and session time limits
- Self-exclusion options (temporary and permanent)
- Cooling-off periods
- Reality check notifications
- Links to support organizations (Gambling Therapy, CAMH)
- Clear privacy and data protection policies
Casinos lacking comprehensive responsible gaming features receive lower ratings.
8. Our Rating Scale
We use a 1-10 scoring system:
- 9-10 (Excellent): Top-tier casinos meeting all major criteria with exceptional service and player protection.
- 7-8 (Very Good): Strong casinos with minor areas for improvement.
- 5-6 (Good): Solid casinos with some notable shortcomings.
- 3-4 (Fair): Casinos with significant concerns or missing key features.
- 1-2 (Poor): Casinos we do not recommend; serious red flags present.
Final Rating: Our overall score is a weighted average prioritizing licensing, game selection, and responsible gaming over other factors. No casino with inadequate licensing receives a rating above 3, regardless of other strengths.
All ratings are reviewed quarterly and updated to reflect changes in platform offerings, regulations, and player feedback.